Privacy Policy

1. What Is Personal Information

"Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This includes, but is not limited to, names, email addresses, postal addresses, phone numbers, IP addresses, device identifiers, account credentials, payment information, employment information, and any other data that can be used to identify you.

2. How We Collect Personal Information

We collect personal information from the following sources:

Information You Provide Directly

• Account registration details such as your name, email address, and password;
• Profile information you choose to add to your account;
• Payment and billing information when you purchase our Services;
• Communications you send to us, including support requests, feedback, and inquiries;
• Content you upload, submit, or transmit through the Services.

Information Collected Automatically

• Device information, including device type, operating system, browser type, and unique device identifiers;
• Log data such as IP address, access times, pages viewed, referring URLs, and actions taken on the Services;
• Usage data including features used, interactions with the Services, and session duration;
• Cookies, pixels, and similar tracking technologies that collect information about your browsing activity.

Information from Third Parties

• Information from authentication providers if you sign in using a third-party service;
• Information from business partners, data providers, and publicly available sources;
• Information from analytics and advertising partners.

3. How We Use Personal Information

We use the personal information we collect for the following purposes:

• Providing and improving the Services: To operate, maintain, and enhance the functionality and performance of our Services;
• Account management: To create and manage your account, authenticate your identity, and process transactions;
• Communication: To send you service-related notices, updates, security alerts, and support messages;
• Marketing: To send promotional communications about our products and services, subject to your opt-out preferences;
• Analytics and research: To understand how users interact with our Services and to conduct research and development;
• Security and fraud prevention: To detect, investigate, and prevent security incidents, fraudulent activity, and violations of our Terms of Service;
• Legal compliance: To comply with applicable laws, regulations, legal processes, and governmental requests;
• AI model training: To improve and develop our AI models and data products, using aggregated or de-identified data where possible.

4. How We Share Personal Information

We may share your personal information in the following circumstances:

• Service providers: With third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, and email delivery;
• Business transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction;
• Legal requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others;
• With your consent: When you have given us explicit consent to share your information for a specific purpose;
• Affiliates: With our corporate affiliates and subsidiaries for purposes consistent with this Privacy Policy.

We do not sell your personal information to third parties. We do not share your personal information with third parties for their own direct marketing purposes without your consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our obligations. When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because your information is stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.

6. Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you;
• Correction: The right to request that we correct inaccurate or incomplete personal information;
• Deletion: The right to request that we delete your personal information, subject to certain exceptions;
• Portability: The right to receive your personal information in a structured, commonly used, machine-readable format;
• Objection: The right to object to the processing of your personal information in certain circumstances;
• Restriction: The right to request that we restrict the processing of your personal information;
• Withdrawal of consent: Where processing is based on consent, you have the right to withdraw your consent at any time;
• Opt-out of marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us.

To exercise any of these rights, please contact us at support@readyai.ai. We will respond to your request within the timeframes required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity and to improve your experience on our Services. Cookies are small text files stored on your device by your web browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Services.

9. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us at support@readyai.ai.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of standard contractual clauses, data processing agreements, and other legally recognized transfer mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: